5Linking Emotional Intelligence and Profit
From Article Published In Restoration & Remediation Online June 22, 2017
I first became aware of the idea of emotional intelligence when the buzz around Daniel Goleman’s book hit the street in 1995. I have been wanting to write something on this for almost that long, because in working with teams and employees individually, I see over and over how important both cognitive and emotional intelligence is.
Millennials 101: A Lack of Understanding Shouldn’t Equal a Bad Rap
First of a three-part series on the best ways to successfully manage millennials.
From Article Published In Restoration & Remediation Online March 20, 2017
So many business owners call or email me regarding how to work with and manage the growing numbers of millennial in their employ.
Millennials 101: Embracing Their Talents
Second of a three-part series on the best ways to successfully manage millennials.
From Article Published In Restoration & Remediation Online April 18, 2017
This is the second of a three-part series in answer to the many questions I have been hearing from business owners as to the best way to successfully manage the younger generation of millennials when it feels like nothing is working.
Millennials 101: Embracing Their Talents
Third of a three-part series on the best ways to successfully manage millennials.
From Article Published In Restoration & Remediation Online May 22, 2017
In the previous two articles (part 1 and part 2), I wrote about how millennials seem to have such a bad rap from so much misunderstanding, and then dove into just what their best talents are and how to utilize them.
As a business consultant, I have noticed over the years there is a lot of misunderstanding around Real Accountability.
Real Accountability & Employee Ownership
From Article Published In RIA’s Cleaning & Restoration February 2017
Real accountability is where employees take ownership of everything around them and behave like an owner. The BIG SECRET to having employees fully committed and engaged is in actually treating them like owners.
What is Lean Construction and Why Should I do my Projects on a Lean Basis?
Lean construction is a new way to design and build. Lean theory, principles, techniques, and practices, taken together, are the foundation for a new form of project management. From its roots in production management, lean construction has produced significant improvements, particularly on complex, uncertain and quick projects.
10 Useful Ideas on Systems Thinking
At the heart of systems thinking is the holistic principle of inter-connectedness. I compiled the following list to make this core idea translatable to daily life.
What is the Last Planner System?
Normally, a PM hires numerous Subs to perform specialty roles. These Subs interact with each other to produce the finished spaces. Each Sub naturally acts in their own interests seeking to optimize their use of their labor, equipment, and materials.
Building Success With Your Employees
I was in a meeting with a company last week when one of the project managers said he was having trouble with one of the lead carpenters he manages, and was wondering if it was wise to have that lead continue to run jobs.
Why Traditional Management Doesn’t Work
Traditionally, the management of a company and all the responsibility has always fallen on the shoulders of the owner. This model of management carries over from the Dark Ages of kings and serfs, in the same way we still build roads based on the width of two horses side by side. We really are ready for a new way of thinking.
Adults Learn by Doing
Studies have shown that adults will forget within a year at least 50% of what they learn in a passive way.
This book grew out of Kuhn’s research on the history of science. Before Kuhn’s work, the prevailing view of knowledge building in science was that it was a linear process centered on the so-called “scientific method.”
How Do You Have Your Company Be Built to Last a Lifetime?
The first thing is, don’t try to do it all yourself. It’s exhausting, it takes twice as long, and ultimately it doesn’t give you what you want. You need a team to get started, and a particular kind of team that wants to go wherever you’re going.
Evaluate Your Performance All Through the Year
I was meeting with a Contractor yesterday as we were reviewing his profit and loss and job cost spreadsheets, and I was reminded of how, no matter how many times we hear it, it bears repeating:
The Secret to Having Happy Employees
Updated and adapted from the book 1,001 Things They Won’t Tell You: An Insider’s Guide to Spending, Saving, and Living Wisely by Jonathan Dahl and the editors of SmartMoney.
Lean Practices for Businesses
by Jerry Kilpatrick
Lean Methods and Practices for Businesses to eliminate waste, increasing value, decreasing costs, and Improving Productivity; Effective, Profitable Scheduling and Coordination.
Principles of Lean Thinking
by Mary Poppendieck
How can things be structured so that the enterprise does nothing but add value, and does that as rapidly as possible? All the intermediate steps, all the intermediate time and all the intermediate people are eliminated. All that’s left are the time, the people and the activities that add value for the customer.
Promise Based Management
by Donald N. Sull and Charles Spinosa
By examining the commitments people make to colleagues and customers, executives can figure out why work stalls and how to get it moving again.
Language Action Perspective
by Terry Winograd
Earlier version presented at the Conference on Computer-Supported Cooperative Work, Austin, December, 1986, pp. 203-220. Reprinted in Greif, Irene (Ed.), Computer-Supported Cooperative Work: A Book of Readings, San Mateo, California: Morgan-Kaufmann, 1988, 623-653.
Time Management – Getting Yourself Organized
Slides from the 2014 New Orleans Crawford Contractor Connections Conference.